1. Introduction

At PrintPlace BV, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and the Belgian Data Protection Act of 30 July 2018.

2. Data Controller

PrintPlace BV, located at Leuvensesteenweg 126, 1830 Machelen (VAT number: BE 0648.702.742), is the data controller responsible for the processing of your personal data.

3. Personal Data We Collect

We may collect and process the following personal data:

• Contact information (name, address, email address, phone number)
• Order details (products and services purchased)
• Login data (username and password, stored encrypted)
• Usage data (information about how you use our website)
• Marketing preferences (your consent to receive promotional offers)

4. Purposes of Data Processing

Your personal data will be used for the following purposes:

• Processing and delivering orders
• Managing customer relationships
• Sending promotional offers (if consented to)
• Improving our services
• Complying with legal obligations

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual necessity: To fulfill our contractual obligations to you
• Legal obligation: To comply with applicable laws and regulations
• Legitimate interests: To improve our services and manage our relationship with you
• Consent: For sending promotional offers if you have given your explicit consent

6. Data Sharing and Disclosure

We treat your data as confidential information and will not pass it on, rent it, or sell it to third parties. However, we may share your personal data with third parties involved in the production process, under confidentiality agreements, and as required by law.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However, electronic communications are susceptible to data corruption, and we accept no responsibility for changes made to such communications after they have been transmitted.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

You have the following rights regarding your personal data:

• Right to access: You can request a copy of your personal data.
• Right to rectification: You can request correction of inaccurate or incomplete data.
• Right to erasure: You can request deletion of your personal data, subject to legal limitations.
• Right to restrict processing: You can request restriction of processing under certain conditions.
• Right to data portability: You can request transfer of your data to another controller.
• Right to object: You can object to the processing of your data for direct marketing purposes.

To exercise your rights, please contact us at business@printplace.be with a copy of your identity card for verification.

10. Use of Cookies

Our website uses cookies to enhance user experience and functionality. A cookie is a text file placed on your device when you visit our website. We use the following types of cookies:

• First-party cookies: Technical cookies used by our website to function optimally.
• Third-party cookies: Cookies from third parties such as Google Analytics and Facebook, used for marketing and analytical purposes.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

11. Embedded Content

Pages on this site may include embedded content, such as YouTube videos. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The amended policy will be communicated on our website, and continued use of our services signifies acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

PrintPlace BV
Leuvensesteenweg 126,
1830 Machelen
Email: business@printplace.be