Frequently Asked Questions (FAQs)
Project Related Questions
Do you also provide services to private individuals?
Yes! Our goal is to make product development, prototyping, and serial production as accessible as possible. While not all projects may be equally suitable or feasible, you can always count on our enthusiasm and creativity to investigate your request and find the best possible solution.
Why do I need to submit my request through a form?
We aim to understand how you intend to use your part so that we can advise the best possible production strategy, which significantly contributes to getting it right the first time. This approach means you won’t have to sort through various technologies and materials, and you’ll receive the optimal proposal for your production strategy.
What does a typical project process look like? What can I expect?
When you submit your project request, we’ll first assess its feasibility: Is it technically possible to realize your project, and if so, can we achieve the intended quality at a reasonable price? If we determine that it is feasible, we’ll develop a project proposal outlining the project’s execution along with a corresponding quotation. Upon receiving your approval, we’ll proceed with the engineering, design, prototyping, and/or serial production, as applicable.
Do you provide 3D modeling services? What inputs do you require?
As a product development company, it’s crucial for us to offer support in both engineering and production. Therefore, we do provide 3D modeling services and are flexible regarding the required inputs. You can provide us with pictures, sketches on checkered paper, technical drawings, and/or existing 3D designs, as long as you include as many dimensions as possible.
Do you provide 3D scanning services? Can you scan a part?
We do provide 3D scanning services. However, we first start by understanding the feasibility and the intended goal of your project or your part. If your project is feasible, we’ll decide whether or not it’ll be necessary to use 3D scanning to obtain a 3D design. Depending on the nature of the project and the geometry of the part, it might sometimes be more efficient to manually 3D design the part rather than 3D scanning it. If you’re in doubt, feel free to contact us.
Is it possible to 3D print just one part?
Yes, indeed! Just as we welcome requests from private individuals, we also accommodate the production of prototypes and one-offs.
What is your average response time?
We try our best to provide you with an answer as quickly as possible – within 48H (business days) – but keep in mind that we’re a small team, that we’re thoroughly investigating your request and composing a personalized proposal. During busy periods, we might need more time to formulate a response. If your project is really urgent, feel free to mention this in the subject line of your request or to give us a call.
Technology Related Questions
What does AM stand for?
AM stands for Additive Manufacturing. It’s a broad term encompassing various 3D printing technologies where objects are created layer by layer from digital designs. Instead of traditional subtractive methods like cutting or drilling, AM adds material precisely where needed. It’s revolutionizing industries by enabling rapid prototyping, custom manufacturing, and intricate designs with minimal waste.
What does FDM stand for?
FDM stands for Fused Deposition Modeling. It’s a popular type of 3D printing technology where plastic filament is melted and layered to create objects. Think of it like a hot glue gun drawing shapes layer by layer. FDM printers are great for making prototypes, toys, and everyday items because they’re affordable and easy to use.
What does SLA stand for?
SLA stands for Stereolithography. It’s a type of 3D printing technology where a UV laser is used to solidify liquid resin layer by layer, forming intricate and detailed objects. Imagine sculpting with light to create precise models or prototypes. SLA printers are often used in industries like jewelry, dentistry, and engineering for their high-resolution output.
What materials do you offer?
Both FDM and SLA 3D printing support a wide variety of materials. For more information, please refer to our 3D Printing page. If you still can’t find the material you need, feel free to reach out to us.
What is your maximum build volume?
For FDM 3D Printing, we support a maximum build volume of approximately ±320x230x300mm. For SLA 3D Printing, our maximum build volume is about ±140x140x180mm. Please note that specific geometries may require particular build orientations and build strategies, such as support structures, which could result in the final part occupying more space than initially intended. If you believe your design is approaching the limits of our maximum build volume, please don’t hesitate to contact us, and we can assess the feasibility for you.
Other Questions
Does PrintPlace have a physical shop? Can I visit you?
PrintPlace operates as a factory and therefore does not have a physical store. However, visits are possible by appointment only. Appointments can be scheduled during and after business hours. For further details, please refer to our Contact page.
What are my shipping options? Can I pick up my order?
For national orders, we use standard Bpost delivery, which includes a tracking link for your convenience. International orders are typically shipped via UPS, also with a tracking link. Furthermore, we provide flexibility and are available to schedule pick-up appointments upon request.
Can you provide any references?
Our Portfolio proudly showcases a multitude of our past projects.